Case Analysis The Quality Assurance Department

Confidential Memorandum Date: October 25, 2014 Subject: Metal Whistle From: Rebecca Cruz, Elementary Division Manager Company: WGU Toys To: Robert Smith, CEO of WGU Toys Cc: Executive Team Analysis: The Quality Assurance Department has just notified me of a possible problem with one the toys included in the elementary toy collection. During routine testing, the Quality Assurance Department has detected small amounts of lead included in the toy collection; the whistles are slightly above the U.S. legally acceptable limits for the children ages 7 and younger. Effective on February 10, 2009, section 101 of the Consumer Product Safety Improvement Act sets new limits on lead content in any children’s product as defined in the Act. Generally, beginning on February 10, 2009, any children’s product that contains more than 600 parts per million (ppm) of lead in any part that is accessible will be treated as a banned hazardous substance (Total Lead Content, n.d). The whistles are scheduled to be shipped to schools in South America at the end of the week, unless we decide on a different alternative that will be provided in this report. There are three alternatives we may look as an option for the company: 1) Reproduce the product; cost evaluation reproducing and repackaging the toy collections is $100, 000. 2) Replace a product with a similar line that we may carry that has passed quality assurance standards. 3) Ship the toy as is, with the toys being just slightly aboveShow MoreRelatedProblem And Purpose Of A Project1653 Words   |  7 Pagesprojects fail like due to management issues, Quality issues, insufficient resources, Estimation of costs and schedules and so on. One of the main important factors to care for any project to be successful is the â€Å"Quality†. In the past few decades there are thousands of projects which failed due to poor quality processes they followed. 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